Strange bug causing order issues

Hi guys. I have intermittantly been having real troubles completing orders for a event we are holding.

This is a free event. Users are asked to go here:

www.wodrocket.com/index.php?option=com_h...duct&task=show&cid=5

and sign up. However when they do, occasionally (20% of the time), i see a order come thru for other "products" like "shirt size" or other. "shirt size" is not even related to this item, so I have no idea how people are getting this into the system, but it is a total problem.

Any idea what is causing this behavior?

Hi,

Have you this kind of products on your website ?
To avoid this problem, you can maybe use a limit on the main product category, this will limit the product quantity to 1 for a cart.
So only the event will be in cart.

I do have these products on the site. It is crazy. I am wondering if it could be due to the fact that the mystery products which magically show up are not in categories??

No i have the shirt options in "uncategorized". Call them Products A & B.

I have a product for sale, call it Product X.

I have had users who go here (example of product X)

www.wodrocket.com/index.php?option=com_o...ent&id=71&Itemid=118 ,

click "register" at the bottom, complete registration and then end up with orders for Products A & B on the back end (and nothing for product X). They have never visited my site before so they have no shirt cookies in their browsers.

I have called them to try to figure this out and am left scratching my head. one used a iPad, but i don't think that is it.

PS i need products A & B on the site, because they are needed for other products (as options).

I wish i had a step by step but i don't.

I have moved the shirts into a category hoping that might help. I will hope the issue resolves.

I will ask detailed questions if it happens again with a user. closing for now.

I wish i had a step by step but i don't.

I have moved the shirts into a category hoping that might help. I will hope the issue resolves.

I will ask detailed questions if it happens again with a user. closing for now.