shopping-cart/checkout go to a blank page

hi
if I did not login and try to access the shopping-cart/checkout I open a blank page
while, if I logged in, I do not have this problem

can someone help me?

Hi,

I'll need more information, can you give me a link to your website ? then I'll probably be able to understand from where your problem is coming from.

hello. thank's for reply
www.italianfoodfans.com/en/my-account

it happens if I access from the module 'my cart'

for front-end test login can use demo/demo

sorry for my bad english

Ok, so I would recommend you to :
- Active the joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the joomla configuration to "maximum"
- Try again and tell me if it works.

i recive this:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 523800 bytes) in /web/htdocs/www.italianfoodfans.com/home/libraries/loader.php on line 866

hello
I added a menu item HikaShop »Payment
This menu item works well and does not give me errors. while the module hikashop 'my cart' give me errors
but ... why this?

for 'fatal error' I have opened a ticket on aruba

I get this error even if I try to access the hikashop user panel

Hi,

It means that the memory requirements exceed the default memory limit(64Mo), I think that you can maybe solve this by adding a line like this to the server’s php.ini file:

memory_limit = 128M

my hosting site (aruba) will not let me edit this file. I tried to contact them and I'm waiting for an answer.

But there is a strange thing, if I disable the SEF of joomla, this error does not occur. it is a problem of joomla, or my web hosting aruba? I have no idea

Your error message is talking by itself : "Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 523800 bytes) " you'll have to increase your memory size. Can you tell me how many productsµ/variants/characteristics do you have ?

i have:
6 categories. with 8 subacategory. total 14 category
7 products

now without joomla SEF, hikashop user panel page work good. while checkout give me fatal error

Ok, can you give me a temporary access to your back-end through Private Message, it would probably help me to understand what the problem really is ?

PM sent

hi
my hosting web increased space, but there is always the exact same error

any idea what could I do?

is a bad solution, but I have edited the view "product / cart" in HikaShop> Display> Views manually putting the itemid to my menu item 'checkout'

momentarily this solved my problem


but with sef active, hikashop login page give me blanck screen with fatal error.
why i have all this blank screen?

Mohamed Thelji wrote: Ok, can you give me a temporary access to your back-end through Private Message, it would probably help me to understand what the problem really is ?

i don't now how but, after updating joomla to 2.5.11 Stable, I no longer have these problems