Show the retail price as well as the real price

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  • Hikashop Business
11 years 6 months ago #100877

Hi,
I would like to display both the recommended retail price and my (lower) price for products in my shop.
In the back-end I can put a retail price in the 'Retail Price' field of the product description but this does not show up on the front end.
Am I missing some setting somewhere? Or do I need to edit the product view to show the retail price?

Kind regards,
Chris

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11 years 6 months ago #100902

Hi,

It should show automatically on the product page unless you updated HikaShop from a previous version and that you had customized some of the product view files before the update. So you would have to revert your changes to be able to see the retail price.

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11 years 6 months ago #102006

Hi Nicolas,

Thank you for your answer. The issue was indeed that I edited the view from an older version of Hikashop. I have reset the view to the original version of the latest version of Hikashop and the MSRP does show up now.
There is however one other issue. If I view a product without any characteristics or options the MSRP and normal price are both shown as I want them to. The same is true when an item with options is viewed. However as soon as a product has characteristics the MSRP disappears. How can I make sure that the MSRP is shown on all my products, including the ones with characteristics?

Attached you'll find two images one of a product with options (MSRP is shown) and one with characteristics (MSRP is not shown). Both products have a retail price set in the back and which is shown in the category listing view.

Kind regards,
Chris

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11 years 6 months ago #102189

Hi,

I tried to reproduce the problem on our end but again that is working fine.

I'm guessing that it might be something we fixed in the latest version of HikaShop (2.1.3) yesterday. So I would recommend to check the code of the same view as we apparently changed it again since you got the previous version of HikaShop.

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11 years 6 months ago #102472

Thanks Nicolas!
Updating to the latest version and re-applying my changes to the products: listing_price view, did indeed fix the issue.

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