paypal does not work

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11 years 5 months ago #103046

Hi,

I have a problem with the paypal plugin. I can not display the paypal page, it is blank.
The website is: www.momocat.cat
Any idea?

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11 years 5 months ago #103053

Hi,

I didn't see any PayPal payment method on your website checkout. So I don't understand what you mean by blank page. I was able to checkout normally with the bank transfer payment method.

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11 years 5 months ago #103084

I do not understand because it is not now. When I confirmed the purchase page displays the image.png and then I see the image2.png.
Finally, after 10 seconds when paypal page loads nothing comes out, just a blank page.

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11 years 5 months ago #103088

Can you do a screenshot of the options of the paypal payment method ?

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11 years 5 months ago #103125

The paypal payment method.

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11 years 5 months ago #103162

Unfortunately you didn't get the access level option value on the screenshot.
Please make sure that this option is set to all, if you have access to it.

Also, please make sure that the paypal plugin's access option (on the joomla options screen of the plugin) is set to "public".

Because right now, we still cannot see your PayPal payment method on the checkout.

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11 years 5 months ago #103224

Sorry, here's the picture. When I confirm the purchase I can see the option to pay with PayPal. The problem is that when I select the paypal payment method not redirected to paypal website, it is blank.

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11 years 5 months ago #103226

Maybe you do but I don't when I try on your website. So I can't see the redirection page and can't help you.
Please provide a way to see it with the user account test_hikashop/test_hikashop and I can look at the problem.

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