Product price not display in order (backend)

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11 years 5 months ago #103713

I have a little problem with this now.

I have created the line in database and all works properly but this is what I see now.

A normal customer makes an order and all it's allright, the amount is correct... all ok. But in the back end I see product price as 0,00 even although the total is well.



In frontend checkout is correct.


Users can also change the payment method in their account and now if they change for exmple from collect on delivery to paypal payment method the product price is 0,00 so it charges only the shippment.

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11 years 5 months ago #103737

Hi,

Can you please post the images directly in the forum ?
I can't see the second screenshot.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: dyvymtvar

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11 years 5 months ago #103827

Of course I can.

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11 years 5 months ago #103872

Thanks,

The order product price is stored in another table. It does not affect the order total price but it looks like it is not stored correctly.
Which version of HikaShop are you using ?

The "validate free orders" plugin does not affect the product prices so I don't think that the problem come from this plugin.
Do you have some custom plugin installed in your website ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #103931

I have joomla 2.5.11, hikashop 2.1.2 and as custom plugin I have the CECA payment plugin, the same as you have.

Last edit: 11 years 5 months ago by dyvymtvar.

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11 years 5 months ago #103972

Hi,

We will need more information about your configuration. An access to your backend will be useful.
You can send us such private information by private message.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #104093

Hi,

You have the plugin "hikashop_deposit" published.
This plugin is a special plugin which use a custom field to override the quantity and the price.

By unpublishing this plugin, the order is going well.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 5 months ago #104094

Oooh, sorry I completely forgot that plugin.

I installed but finally I'n not using it and I forgot.
Thanks jerome.

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