Admin email alert not showing customer details

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11 years 5 months ago #104123

Hi there,

When a customer places an order and e-mail is sent to me as administrator.

I'm sure the e-mail previously showed customer details but that doesn't seem to be there now.

I've removed the text / html customisation but still doesn't show

e-mail is Order administrator notification

and looks like this:



The order is now created.

This notification was for the order H1R76 on the website wslr.co.uk/
You can access the order details directly by clicking on the link below after logging in your back end:
wslr.co.uk/administrator/index.php?optio...sk=edit&order_id=176

Please select term.... : Autumn 2013

Resources requested: Code Qty
Stained Glass A00189 £ 0.00 1 £ 0.00
: £ 0.00



Can I show customer details on this email to save me going in the back end?

Yours,

ian

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11 years 5 months ago #104241

Hi,

The addresses (billing and shipping) are displayed under the product listing.
Maybe the addresses are wrong or maybe all of the address custom field are unpublished but, the "order administrator configuration" have some code to display the addresses.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: ians

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  • Posts: 63
  • Thank you received: 3
11 years 4 months ago #108848

Thanks Jerome,

I was using fields I'd set up in another extension, extended reg. I didn't realise that the details wouldn't pull accross - although it's obvious when you think about it....

I'm using Hikasop form to enter customer details and it's fine now.

Many thanks,

Ian

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