two different shipping methods

I am finding that if a customer chooses one product, the correct shipping method is displayed on the checkout page.
However, if a customer chooses one Product #1 and one Product #2, for example, and each has its own shipping price, the checkout page is not displaying either of them. I'm not sure if I need to make new rules for all imaginable combinations of buying various quantities of the two products. That would seem to be many, many rules.
Example:
Product #1: buy 1 for 8.00. Shipping is $5.00.
Product #2: buy 1 for 4.95. Shipping is $3.50.
Total should be 8.00 but no shipping costs at all are showing.

If the customer clicks the Next button to confirm the order it only reloads the checkout page.

also, if a customer chooses one product, then clicks Continue Shopping, the cart is cleared. I must have an incorrect setting for that?

Thanks for your help.

Well, I am glad to report that I was able to fix my problem by uncomplicating it. I realized I could achieve the different shipping costs by adjusting the weights to get all the variations I needed. So I revamped my rules and it does what I wanted.

I have noticed, however, that all the manual shipping methods I have created are not appearing in the list on each product's settings page under Shipping. Is there a maximum limit to the number it will display? They still all work, though.

I set the link to the Continue Shopping button to be the Product Listing page, but sometimes when I used it, the cart would show as being empty when I arrived there. For now I have deleted the Continue Shopping button but you can see my site at www.thesovereignseries.com . I will be glad to supply some screenshots tomorrow when I am back at my computer.

Hi,

1. If they are not showing trough the 'shipping price' tab of your product page, it probably means that you have set the "Use price per product" option of your manual shipping.

2. Regarding your add to cart problem, I'll probably need you to put back your previous configuration or a temporary acces to your back-end for testing purpose.

Thank you .

When I change the setting for the shipping rule to be "Price per item" it does show on the list on the product settings page. So that was the problem. Thank you!

I have two different pages for products. One page is for the "Books" category; the other is for the "Souvenirs" category. It is when a person tries to "Continue Shopping" with the button that the shopping cart does not retain products---but only when a person chooses to shop in the other category.
Is there a setting that allows the two shopping carts to be considered as one?
If I do not display the "Continue Shopping" button, a customer can still jump around on the site and add products later from either category and the shopping cart remembers all of them.

Ok, can you give me a link where you are having this problem ?

thesovereignseries.com/books

A customer orders books by clicking on the link "Buy Paperback Books" and orders souvenirs by clicking on the green button "Sovereign Souvenirs" at the top.

At times it does work. But I do have a sequence to follow to show when it doesn't:


Start on the Books page.

Click on the green button "Sovereign Souvenirs".
Add a Bumper Sticker to the cart.
Proceed to checkout.
Click on the "Continue shopping" button.
On the Books page, click on the "Buy Paperback Books" link.
The cart is reported to be empty.

Okay, I updated to Essential 2.1.3 but the same issue occurs.

What you say makes sense.

The name of the site in Joomla is "thesovereignseries.com"

If I put " www.thesovereignseries.com/books " or just "thesovereignseries.com/books" as the url for the "Continue shopping button" the browser takes me to thesovereignseries.com/thesovereignseries.com/books" which is a 404 Error and no page loads at all. So it has to be just the page name, such as "books".

Also, I have discovered that if my shipping address is in Canada, and a bumper sticker costs $3.95 to ship alone, if I add a book and the shipping costs is $10.50 for that, the cart does not add the $3.95 and the $10.50. It only charges the $10.50 shipping for the book. I think that this has something to do with the weight of the bumper sticker, which I originally set to 0, because it ships for free in the U.S. The same problem exists when I want to buy a book then add the bumper sticker on for Alaska and Hawaii, which also charges shipping. The extra shipping charge is not added. Is there another method of make shipping free in the US besides makiing the weight "0"? Alternatively, if I am a Canadian customer and just buy a bumper sticker, the correct shipping charge is added. It is only when I add a book that the problem arises.

I have now changed the weight of the bumper sticker to .01 and yet am still having a problem. Perhaps I need to make more shipping rules for all possible weight combinations? I thought I had the weights covered so that all possible combinations were accounted for but maybe I haven't.

I believe I have solved my problem. Actually it is not a solution but rather the fact that I now better understand how the system works. I was doing the math incorrectly. I was mistakenly expecting the shipping charges to be added together, but it's the weights of the items that are added together, and then the shipping rule is based on that total weight. I feel kind of stupid! But thank you for your former reply because now I know it's okay to have 0 for the shipping weight of a product.
I'll keep trying different purchsing scenarios for tests but hopefully I have figured it out correctly. So far so good.
Thanks again!

Hi,

I'm trying to setup shipping charges based on weight & location and don't understand the system. Can you describe a step by step means of doing this or point me to a forum post or documentation that does this?

Thanks,

Mark

Hi Mark,

You can take a look at the manual shipping method documentation here: www.hikashop.com/en/support/documentatio...-manual-listing.html
Basically you just have to create mutliple methods and play with the restrictions.
Make sure you have the last version for more options!

Hi Mark,
I made a set of directions for myself that helps me because I tend to forget between designing one Web site and another.
I will gladly share it with you; hopefully this is the right way...but it works! I had help from the HikaShop admin in developing this. (I live in the US so my directions are for that country and US dollars.)

How to Set Up Shipping in HikaShop:

Set zones:

Go to "Zones" in HikaShop System.
Find "United States of America" in Filter. The new list shows the US, and the type is "country". Sub zones listed are all the states. This is the basis for the drop down list a customer will choose from when supplying their shipping address.

If shipping charges will be different for a particular state or another country, then create a new zone. It can be named whatever you like. In a new United States zone, for example, click on the subzone to deselect the state that will require the different charge. Save this new zone as a "ship" type.

(When a customer processes his order, the rule for the state's shipping cost will come from the applicable zone.)


Set up the rules:

Go to "Shipping methods" in HikaShop System. Choose HikaShop manual shipping plugin (which should be enabled). Click on "New" at the top right to create a new rule. Name the rule.
At the right:
Published: Yes
Product tax category: None
Price for the shipping for one product.
Choose $USD
Percentage: 0%
Use price per product: Yes
Leave all text fields blank until
With tax: No
Include virtual products price: No
Override shipping address: No
Minimum weight: .5 lb.
Maximum weight: 1.5 lb.
(This is assuming that each product "weighs" 1 lb.)
Leave next fields blank.
If there are to be particular states/countries with different shipping costs, click the checkbox in Restrictions and then "Zone" to find the United States "ship" type and click to choose. This is the zone that does not include the state that requires a different price. Or choose the different country.
Save & Close.

Continue making these rules until you reach a cutoff point for weights. There has to be a limit. (For example: 20 lbs.) Each rule continues like this:
Price" will be the predetermined higher amount than in the previous rule.
Minimum weight starts where you left off and Maximum weight is 1 lb. more.
(Second rule, therefore, would be a Mimimum weight of 1.5, and a Maximum weight of 2.5. third rule would be a Mimimum weight of 2.5 and a Maximum weight of 3.5.)
Make the rules to cover all orders up to your cutoff point.

When a person orders more than one product, the program will find the appropriate shipping price based on the weight. If restrictions are placed, the same process follows. But you have to make a new set of rules for the different state or country. Use the same settings (including the subsequent weight steps) except put the different price in the Price field, and choose the appropriate state/country in the Restrictions setting.

You can create a zone with more than one state or country if the shipping prices will be the same for them all. The zone will include the states and countries as subzones.)

You can make a set of rules called "Priority Mail" if desired. Prices will be different for the same weights.

A quick method of making a set of rules is to create the first one and then check the checkbox next to it after it is saved. Click "Copy". A copy appears in the list below the first one. Just open it, adjust the price and weight, and copy again for the next in the series.


Setting weights of products:

Make sure "HikaShop Shipping manual-Prices per product" plugin is enabled in HikaShop Configuration (Plugins).

In Products, put information in the "Weight" text box. Type either the real weight of the product, or a symbolic weight. The shipping cost for one product will be based on this number. (I use 1 lb. for one product.) Make sure you specify the same unit of measurement you chose in your shipping rules; this unit must be consistent across the program. The shipping prices for which you made rules will be listed at the bottom right of the screen. Everything listed will apply unless you block one or more. To block a rule, click on the green plus sign under "Actions" and check the checkbox in the BLOCKED column. This means for that product, this particular shipping option will not be visible to the customer on the order page.

Eliot,

Thanks for the reply. I've been playing with restrictions and multiple zones. Also per product. And I've read the help on Manual Shipping. II just don't understand how to link location to weight to shipping restrictions on products. If there's a logical flow, I'd be willing to try it. e.g.:
1. Create manual shipping rule for Florida.
2. Set Per Product to True/False.
3. Set weight & volume options for product.
...

BTW, there seems to be a bug with the sub-rules for Shipping restrictions in products. The restriction shows the tax rule. When I click the + button to experiment a new sub-rule(?) is created. I create several sub rules. I attempt to delete them. Save the product. Examine the sub-rules and now two of each exist. It duplicates the rules whenever I try to delete and save them. Also BTW, I couldn't find any documentation on how to use these sub-rules, what the fields are and what they're used for.

Thanks again for your attention,

Mark

Eliot, Sue,

Just saw Sue's reply (haven't gone through it yet but it looks GREAT, thank you so much) after I posted my last reply. Will try out Sue's method. If it works for me (fingers crossed) it should *definitely* be included in the documentation somewhere.

What great users and admins on this forum!

Mark