Installation Error and I cannot make a tar.gz file

I tried installing Hikashop business and I got the familiar error, basically this:


Warning
Warning: Failed to move file!
JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e
JFolder: :folder: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e
JFolder: :files: Path is not a folder. Path: /var/diska/www/fdlp30/tmp/install_51a6335381a3e
JInstaller: :Install: Cannot find Joomla XML setup file

the documentation stated that this was a common error and I need to convert the file to tar.gz however, I cannot find a program to create a tar.gz file and I tried downloading and installing the tar.gz one you make available after purchase.

Can you give installation tips to those who DON'T have access to programs that can create a tar.gz files? Or suggest a workaround. What if that conversion doesn't work. Do you have a file that will install?

Can't wait to use the new product! thanks.

I tried downloading and installing the tar.gz one you make available after purchase. I ended up getting the same error notice.

this worked thanks.