Change order specifics in backend

  • Posts: 85
  • Thank you received: 1
11 years 4 months ago #108439

Hi
I made an order for a neighbour with my own account since he didn't have a working computer at the moment. In the backend I later added him as a customer and went to the order in question and changed the Customer part to the right person but Billing and Shipping are still mine and nothing happens when I click on the Edit symbols. Am I not supposed to be able to change this or is there something wrong here?

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
11 years 4 months ago #108464

Hi there,

I guess the best in this case is to manually add the address for the order.
Just click the green cross, type the new address and delete the old one.

Please Log in or Create an account to join the conversation.

  • Posts: 85
  • Thank you received: 1
11 years 4 months ago #108468

Well, second time I tried to change the customer info the Billing address changed for me but the Shipping is still mine.
I guess that I could make an entirely new order, which would be easy enough since I have his info now but why can't I change the shipping address and why are the Edit buttons there but non-clickable?
Is it something that is on a to-do list somewhere?

Please Log in or Create an account to join the conversation.

  • Posts: 82759
  • Thank you received: 13346
  • MODERATOR
11 years 4 months ago #108575

The edit buttons are clickable and working fine on our end.
If they don't work on your end, it probably means that you have a javascript error on your backend.
It will be easier to recreate the order than trying to figure out from which extension conflict the error comes from.
Next version will have a totally new order edition interface without edition popups so you won't have the problem anymore anyway.

The following user(s) said Thank You: Kaffeman

Please Log in or Create an account to join the conversation.

  • Posts: 85
  • Thank you received: 1
11 years 4 months ago #108637

Ok, I'll wait for that one then since it isn't such a big issue anyway.
Thank you

Please Log in or Create an account to join the conversation.

Time to create page: 0.069 seconds
Powered by Kunena Forum