View product description text

  • Posts: 37
  • Thank you received: 0
11 years 4 months ago #108670

Hi - beginner's question
I have set up a very simple website with Hikashop. As suggested in your documentation since I have only a few products I have linked a page in my Joomla menu to the products using the HikaShop » Products listing menu item type.
This works okay, in that I see on the correct page thumbnail pictures with price and add to cart button. When I click on a thumbnail I see a larger picture of the product - but without the text describing the product which I entered in the products section. I am using Falang and two languages which seems to be working well, apart from the fact that the text is missing!

I am sure one of my settings is wrong but I cannot figure out which.
Thanks for your help!

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
11 years 4 months ago #108697

Hi there,

Could you please give a link to your website?
Description should automatically appears in your product page so are you sure you tested for the right product?
You can also post a screenshot of your product configuration page.

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
11 years 4 months ago #108729

Hi Eliot
Temporary website is at bergmasch.com. It will be transferred to a new URL when (if) I can set it up right.
I've attached screenshots of back end set-up - hope this is enough.

Thanks for your help - this is so odd I think I must have clicked one setting wrong. I actually set up a different trial website about 6-7 months ago where the text appeared just fine. Unfortunately - stupidly - that data no longer exists.

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
11 years 4 months ago #108747

Indeed... The solution was quite stupid :D
Just go on your product page and selecte everything (ctrl+a or cmd+a), the solution will appear to you!

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
11 years 4 months ago #108750

Eliot,

I'm sorry - I don't see the solution. Maybe I am on the wrong page. Or I am being really stupid.

Please Log in or Create an account to join the conversation.

  • Posts: 82759
  • Thank you received: 13346
  • MODERATOR
11 years 4 months ago #108751

The text is there but the color of your text is the same color as the background. Just change the color of the text and you will see it.

Please Log in or Create an account to join the conversation.

  • Posts: 37
  • Thank you received: 0
11 years 4 months ago #108754

ooh la la ... oops ... etc. Yup, no idea how that happened but it was really really stupid.
Thanks for your help!

Please Log in or Create an account to join the conversation.

Time to create page: 0.066 seconds
Powered by Kunena Forum