credit card checkout problem

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11 years 4 months ago #108887

Issue 1 - If a customer clicks on “payment method - credit card” the box for number and expiration date closes and unchecking it does not make it open – and the customer gets confused as he cannot enter his card info (clicking another selection will open the box however-if he bothers to stay on the page long enough and does not give up) -- Can I get the box to stay open? Or open when it is selected?

Issue 2 - I have had problems in the past with authorizenet automatically capturing when I only want it to “authorize only” – I have “instant capture” set to “no”. (In the past I changed some code one of the files but that was many versions ago and not longer seems to work.

I have just upgraded to latest hika 2.1.3 & using Joomla 2.5.9

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11 years 4 months ago #108900

Hi,

Can you give me a link to your website for testing purpose ?

Thanks :).

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11 years 4 months ago #108911

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11 years 4 months ago #109065

Hello there,

Could you give us a screenshot of your checkout configuration?
I think it's related to the "Auto select default shipping and payment methods" option.

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11 years 4 months ago #109068
Attachments:
Last edit: 11 years 4 months ago by bigfoot. Reason: wrong file

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11 years 4 months ago #109081

Please turn back on the auto submit and auto select options of the Checkout tab, log out log in of your frontend (to clear your user session) and try again.

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