Cannot click the Next step to order

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11 years 4 months ago #109809

Dear Sir or Madam:

I am an new user in hikashop component. I have a problem that I cannot order the product. First, I have registered as a user, then I log in to order product. After that it shows the Billing address and Invoice, and the the below invoice there is the Next button. But the Next button doesn't work. I don't know why. Can you help me? Any solution for this problem.

Could you please look at the attachment file to see the result.

Thanks in advance. I am looking to hearing from you soon!

Attachments:

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11 years 4 months ago #109825

Hi,

Does it show an error message after clicking to next ? can you give me a link to your shop for testing purpose ?
Thanks.

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11 years 4 months ago #109833

Hi,

It doesn't show any error. Just the Next button doesn't work only.

I use it in the local only.

Thanks

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11 years 4 months ago #109862

Mohamed was talking about javascript errors.
If we can't test it, could you try to open your browser debugger and look at the error messages concerning the javascript?

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