Cart won't go past step 1

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11 years 3 months ago #113667

Refer to this link - babyteethingnecklace.com.au/

I have made a test product which I'm attempting to purchase to check it's all working. When I go to "view cart" in the top menu it works, proceed to check out all ok, register and login ok.

When I click "next" to try and make payment nothing happens, it just refreshes the page?

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11 years 3 months ago #113751

Hi,

There is no shipping method nor payment method selection on your website, which is why the order doesn't complete.
You should see an error message in that case but it seems that your template is not displaying them:
www.hikashop.com/en/support/documentatio...issues.html#messages

Also, I invite you to look at the FAQ below which gives a list of points to check for shipping/payment methods missing of the checkout:
www.hikashop.com/en/support/documentatio...ins-listing.html#faq

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11 years 3 months ago #113855

Hi thanks for this. I added the message jdoc and fixed a missing postcode issue in the shipping plugin which got me a little further... However I still have problems:

- shipping is marked as $9.55 (i want it to be free shipping)
- There login panel has gone so i can't login to an account i created previously
- There cart still won't proceed to the next screen even though I have the paypal payment plugin setup.

No error messages are being displayed. Sorry for all the questions, I'm new to hikashop.

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11 years 3 months ago #113857

Hi there, sorry disregard that last message as I've been able to solve those issues except for the missing login box... I can't figure out why the registration form appears, but not the login box???? Please help!

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11 years 3 months ago #113888

Hi,
The login box is actually appearing through the checkout process, did you solved it ?

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11 years 3 months ago #114080

yes I did, thanks :)

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