Edit Confirmed Orders

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11 years 5 months ago #113849

On a few occasions, the need to allow people to re-download sold files happens.
While we already have set a decent amount allowed downloads. We still could use the option to
increase or re-set the download amount. Is this possible rather than create a new order ?

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11 years 5 months ago #113875

Hi,
You can now display a user download space, through your user control panel where he will be able to redownload all the files that hé bought.
You'll be able to do it by "enabling your customer downlaod space" through "Hikashop->System->Confoguration->Main->File".

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11 years 5 months ago #114856

Even though the MAIN Config may be set to for example 10 downloads ?
This can be edited on a per customer or produc basis in this new download config ?

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11 years 5 months ago #114910

There is no option to reset the download number for a particular order.

You can do it by running a simple query via your phpmyadmin:
DELETE * FROM #__hikashop_download WHERE order_id = XXX

where #__ is the prefix of your tables and XXX the id of the order.

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