Problem with vote and comments

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11 years 4 months ago #117211

-- url of the page with the problem -- : www.ta-ergaleia.gr -- HikaShop version -- : 2.2.0-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.23
-- Browser(s) name and version -- : all broswer
-- Error-message(debug-mod must be tuned on) -- : an error has occured

hello,
i have a problem with the vote & comments.Does not work.
www.ta-ergaleia.gr/index.php/δοκιμές-τεστ.html

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11 years 4 months ago #118060

But it seems to be working fine through this page can you disable your SEF modules and test it again ?

Last edit: 11 years 4 months ago by Mohamed Thelji.

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11 years 4 months ago #118310

if you try to see the stars of voting in google chrome...you cannt! doesnt appear

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11 years 4 months ago #118320

Hi,

There is a javascript error in your website which does not look to depend on HikaShop but on something around mootools.
The error affect the "domready" event of mootools so the vote system is not initialized properly on google chrome.

I don't understand why the hikashop javascript file is include before mootools. Maybe it is the source of your problem but I am really not sure. After that I see that you have a image slider which uses jQuery. There is the noconflict so it shouldn't create problems but you can try.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 4 months ago #119374

i disable image slider but the problem not fixed!
ie and mozilla works fine...

Last edit: 11 years 4 months ago by goforbet.

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11 years 4 months ago #119384

Hi,

The javascript of the slider is still include in your website.
The order of the javascripts is still weird. HikaShop should be listed before mootools.

And there is still an error in your website

Uncaught TypeError: Object 1 has no method 'apply' - mootools-core.js:375

And as you can see, it come from the mootools library so I don't know what we can do in the HikaShop side.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 3 months ago #122462

i am trying to solve the problem and i cant.can you help me?
and why is problem to google chrome and not to mozila or ie?

Last edit: 11 years 3 months ago by goforbet.

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11 years 3 months ago #122603

Try to install and configure the extension jquery easy it often helps solving conflicts between jquery and mootools:
extensions.joomla.org/extensions/core-en...jquery-scripts/18327

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11 years 3 months ago #122724

i full uninstalled the image slider but the problem still repoain. yesterday i used the jqery easy when i was tryind to find a solution but nothing happen. everythings works fine to mozilla and ie and stars doaesnt appear to chrome

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11 years 3 months ago #122742

Hi,

For what I see, the order of the javascript inclusion is much better.
But the initial link is not working so I can't see a page with the vote&comment.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 3 months ago by Jerome.

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11 years 3 months ago #123095

www.ta-ergaleia.gr/index.php/sompes_ksil...zakia_thermansi.html

try to see this page with ie-mozilla and with google chrome.
if i understand you. my english is not very well,sorry

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11 years 3 months ago #123102

Hi,

I am sorry, it is not possible to make any kind of debug in your website.
The error is not made by HikaShop but there is a javascript error, I think generated by

var flashvars = {};var params = {menu:"",wmode:"transparent",allowscriptaccess:"always"};var attributes = {};swfobject.embedSWF("http://www.ta-ergaleia.gr/gantia.swf", "flashid", "218", "180", "9","http://www.ta-ergaleia.gr/modules/mod_swfobject/lib/expressInstall.swf", flashvars, params, attributes);
jQuery(window).load(function() { var $ = window.jQueryNivoSlider || jQuery;
Because if I put a breakpoint before, I get it but if I put a breakpoint after, I don't have it (which means that there was a javascript error).

This javascript error made that our voting library is not called and can't display the vote system.
Sorry but we can't give you more information about it.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 3 months ago #123108

i just unistall swf , if this is the problem but another time that star not displaying to google chrome..

this javascript error why is problem to crome and not to other broswers?

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11 years 3 months ago #123191

There is an error in the code which is detected by chrome and block the script execution.
You should try with another template or try to find the code jerome pointed in order to remove/fix it.
You can also try to google the error code in chrome, it appears to be a frequent error so far.

Uncaught TypeError: Object 1 has no method 'apply' (in mootools.js)

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11 years 3 months ago #123295

i told the creator of this template , what you said me , and he fixed my problem,i dont know how....:-)
thanks a lot for your help...
i think the topic must be close...
thanks again
everythinks works fine

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