Popup Display and FB widget display

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10 years 9 months ago #140012

-- url of the page with the problem -- : www.lushgroomingbargains.com/en/shop-store.html
-- HikaShop version -- : 2.1.1

Hello,

I have turned on the option of Show the Popup when add product to cart, but at my site if you add product to cart it shows no popup... only in one case if you SEARCH something in the store (link provided above) then the screen comes up and there it does show that Popup but not any where else.

Also when customers are logged in to website only then Facebook gadget is showed but not on home page or any where else. althogh gadget is on at ALL pages.

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10 years 9 months ago #140144

Hi,

You have javascript errors on the page which prevents the javascript for the popup and the one for the gadget to run.
You can see the error n your browser's javascript error console.
The simplest will be to install the plugin jquery easy for joomla and configure it and that should help already.

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10 years 8 months ago #143099

I am not very expert in this, How do I install Jquery? Can you help please?

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10 years 8 months ago #143229

Hi,
You'll just have to install that Joomla plugin .

Last edit: 10 years 8 months ago by Mohamed Thelji.

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10 years 8 months ago #143245

Hello Thanks for help but now my website gives me this message on home screen:

Perfect facebook like box slider Debug :
Joomla! Core Moo Tools is not loaded or broken by other java script library

Looks like, is this error prevents facebook widget ? pls help!

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10 years 8 months ago #143393

This error is not related to Hikashop. It comes from the Facebook module (?) you are using.
We can't help you on this, you should contact the extension's developers an fix this issue which prevent the popup to work.

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10 years 8 months ago #143403

Actually I am not sure because you see Jquery is installed and eabled... mootools are installed and enables as well.
but at all pages of my site the ADD TO CART POP-UP is NOT displaying and also facebook widget is not dispalying.

but only at this page of site which is a Search result page, both of above mentioned items show up: www.lushgroomingbargains.com/en/componen...hrase=all&Itemid=499

so can you help in this?

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10 years 8 months ago #143424

It looks like you have a lot of errors comming from Mootools and Jquery.
It might be a conflict between this two so you should try to install jqueryEasy and see if it fixes the problem.
But once again, it's not related to Hikashop so you should also seek for help somewhere else ;)

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10 years 8 months ago #143425

Thats what i mentioned that Jquery Easy is installed and enabled.

Should i just disable Moo-tools ?

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10 years 8 months ago #143460

Mootools is probably used by some of your component.
I can't really help you more on this since it's a conflict between your plugins and it doesn't come from hikashop. Try to seek for some help on a joomla forum. You can try to disable mootools though but with a clean install and jquery easy it should work.

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