A few questions

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9 years 2 weeks ago #217275

-- url of the page with the problem -- : ambra.top
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4

Hello,

A few questions:

1 question

In the side vertical menu when clicking the perfume opens a list of categories .
What should be done then click on any of these categories to load the products associated with it ?
Now the category has a number of its associated products. How to do so click on to open these products ?

And why these categories are now lined up twice one after another :
ambra.top/%D0%BF%D0%B0%D1%80%D1%84%D1%8E%D0%BC%D0%B8

Question 2
Can the filter be adjusted so that after selecting a category immediately opens this category without having to press the button filter?

I need advice on how best to create structurally correct site for selling perfumes.
In the main menu of the website should have a beginning, Women, MEN'S FRAGRANCES, Mark, and BLOG CONTACTS

3 question

Why after we have an exemplary page 3 of the category of products and then go into another category or anywhere on the site after clicking the category where we were initially not charged the first page of the category, and charge the last page of the category where We were here again page 3.

Thanks in advance.

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9 years 2 weeks ago #217365

Hello,

1. Because your category listing content menu's associated module is also a category listing, and not a product listing, you can change it by editing the content module which have the ID number 756

2. To do that you'll just have to set the "Submit on click" option of your filters to YES

3. I didn't totally understood your issue, can you give us more information about it through some screenshots for example ?

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9 years 2 weeks ago #217645

Thanks for the reply. Please explain in detail how to click on the category to display the products in it.

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9 years 2 weeks ago #217672

Hi,

Edit your menu item via the Joomla menu manager, and save it. I should hopefully make it work properly.
Otherwise, some of the settings of the menu item will have to be modified. We would need screenshots of the settings of the categories options and products options tabs in order to analyze the situation.

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9 years 1 week ago #218036

Click on the categories:






A list of categories of products associated with them:










If you click on categories do not appear in the products it:






how to fix this?
If you detailed descriptions.

the site is - ambra.top

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Last edit: 9 years 1 week ago by eduarddimitrov.

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9 years 1 week ago #218043

Hi,

As Nicolas asked, screenshots of your settings for the menu with the alias "парфюми".
For categories and products tabs.
This will help us to analyse the problem.

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9 years 1 week ago #218161

Hi ,

screenshots of the menu "парфюми" :
















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9 years 1 week ago #218168

Hi,

As you can see there: take.ms/XPgEA the page is using the module with the id "756" and not the menu with the id "1094".
So you have to check the settings of that module, or see to use a menu instead of that module for this page.

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9 years 5 days ago #218672

HI ,

module ID 756 is stopped

Used module ID 735

I will ask for a detailed description of what must be done.

thanks in advance



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9 years 4 days ago #218694

Hi,

I confirm that the used module is the one with the id "756" so you have to edit its settings.
This menu is unpublished because it is the way the system was working previously, when having a category listing menu, we were adding a product listing to that menu in order to have the products displayed.

Now with the new interface, there is no more creation of associated modules, but to use the menus settings, you have to edit it in Joomla and save it (even if no options have changed). That way it will use the new menu settings.

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9 years 4 days ago #218838

HI ,

Should I be associated in this way :





and should it stopped this module :





What should be done step by step

Thanks in advance for answers.

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Last edit: 9 years 4 days ago by eduarddimitrov.

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9 years 1 day ago #219068

Hi ,

Thanks for the answers, but it does not.
I will ask again for a detailed description.
What should be done step by step?

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8 years 11 months ago #219581

Hi ,
still can not do the settings.
I would be grateful if you explain in detail what to do.
Thanks again in advance.

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8 years 11 months ago #219669

Hi,

Please download the latest version of HikaShop with latest hot fixes from our website:
www.hikashop.com/my-account/your-subscriptions.html

Install it over the current install, and create a new category listing menu in Joomla and set the desired settings.
Hopefully this will use the new menu system and no more associate a module and be working as expected.

If it still doesn't work, so a backend access and a FTP access will help us to debug that issue.
They can be sent via our contact form (with a link to that topic):
www.hikashop.com/support/contact-us.html

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8 years 11 months ago #219677

Xavier, v.2.6.0 is already installed from week in this site. I will check other things. Thanks!

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8 years 11 months ago #220716

Hi,

I guess that you have created the "Парфюми" menu item in the "Main menu" menu recently, as you already had a menu with the alias "Парфюми" you were not able to use this new menu as default menu.

So on the frontend it was still using the old menu settings so the associated module "756" settings for the product listing.
I tried to edit the settings for that module, the products are displayed correctly.

Then I went to the new menu page (frontend), and everything was displayed correctly too.

Finally what I have do was to rename the old menu alias "Парфюми" to "_Парфюми" and set the new menu alias to "Парфюми". That way it is using the menu "Парфюми" in "Main menu" settings for the product listing. (ID: 1158)

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