Wishlist does not pass characteristics to Cart

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8 years 1 month ago #249228

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.0
-- Browser(s) name and version -- : Google Chrome

Hi,

We met a problem that when we convert cart to wishlist,
the wishlist item actually contains characteristics data, but after we select it and checkout,
the item does not contains anymore characteristics data.
Is there any available method to deal with this problem?

Thanks
Haur

Last edit: 8 years 1 month ago by haur0214.

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8 years 1 month ago #249265

Hello,

Can you provide an url link to one product with some charastics in order to process some test, and understand what's going on.
Because from what you give lots of roots issue can be possible.

Awaiting news from you.

Regards

Last edit: 8 years 1 month ago by Philip.

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8 years 1 month ago #249678

Hi Philip,
This is the testing website url.
lensesfit.satumalaysiahosting.com/buy-co...sable-contact-lenses

Thanks
Haur

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8 years 1 month ago #249692

Hello,

Note that I haven't backend access, and there is no way to add product in wishlist, and so right now I'm unable to reproduce your issue on your test website, and process some tests.
But, apparently some corrections patch was made with the HikaShop 2.6.4 on characteristics & Variants.
Can you try to update your HikaShop to 2.6.4 version in order to see if that solve your issue ?

Awaiting news from you.

Regards

Last edit: 8 years 1 month ago by Philip.

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