Adding attachment field to ask a question form on product detail page

Hi,

It should be no problem. Go in the menu Display>Custom fields, click on the "new" button, select the table "contact" and the type "ajax file" and save. Check also the display settings so that they are like you want and you're done.

You can find the documentation on custom fields here:
www.hikashop.com/support/documentation/4...shop-field-form.html

Hi,

In the contact email notification, you should have a download link and that download link will allow you to get access to the file.
You didn't had the link in the email ?
If so, how did you configure the custom field ?

There is no option to have the file as an attachment of that email instead of a download link.
That would require you to add custom code in the "preload" of the contact form notification email via the menu System>Emails.

Hello,

I get it ! Can you go in your customization "A contact request has been made" page, and go to your PRELOAD VERSION part, around line 47, you have this :

if(hikashop_level(1)) {
	$null = null;
	$fieldsClass = hikashop_get('class.field');
	$contactFields = $fieldsClass->getFields('frontcomp',$null,'contact');
	if(!empty($contactFields)){
		foreach($contactFields as $field){
			$namekey = $field->field_namekey;
			if(empty($data->element->$namekey) && !strlen($data->element->$namekey)) continue;
			$vars['PRODUCT_DETAILS'] .= '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field, $data->element->$namekey, 'admin_email').'</p>';
		}
	}
}

if(hikashop_level(1)) {
	$null = null;
	$fieldsClass = hikashop_get('class.field');
	$contactFields = $fieldsClass->getFields('frontcomp',$data->product,'contact');
	if(!empty($contactFields)){
		foreach($contactFields as $field){
			$namekey = $field->field_namekey;
			if(empty($data->element->$namekey) && !strlen($data->element->$namekey)) continue;
			$vars['PRODUCT_DETAILS'] .= '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field, $data->element->$namekey, 'admin_email').'</p>';
		}
	}
}

$contactFields = $fieldsClass->getFields('frontcomp',$null,'contact');

$contactFields = $fieldsClass->getFields('frontcomp',$data->product,'contact');

Hello,

On our side, we haven't this kind of issue, so maybe you make something wrong inside your emails code...
Try to redo the modification from a default code, and so in emails listing click on the little trash icon in order to remove modification (you can save on your side your code before remove it).
And as said previously, just remove "$null" for "$data->product"
Awaiting news from you.

Regards

Hello,

You have to be more precise because I believed that you want have your contact form in your product detail page...

" i would like to add an attachment field on the contact form on product detail page."

Hello,

Quite strange result... I don't know what can leads this kind of display, I see only 1 solution right now :
Provide backend/frontend access and an Url link in order to process some test.
Use our Contact us form to provide this AND don't forget to add in your message an Url link to this topic.
Notify us by posting in this topic when it's done.

Regards

Hi,

We got the access. Thanks.
I didn't understood that you were talking about the vendor contact form. It's now clearer why you have the problem.
I changed the code:

$vars['PRODUCT_DETAILS'] .= '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field, $data->element->$namekey, 'user_email').'</p>';

$vars['PRODUCT_DETAILS'] .= '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field, $data->element->$namekey, 'admin_email').'</p>';

Hi,

The code by default should already support that properly.
Could you provide a URL to your contact form and a screenshot of an email that you got from a test on it where the custom field link wasn't included ?
Could you also provide a screenshot of the custom field settings ?

Hello,

Then this would require to see the full custom field screenshot configuration, please.
Later, add an url link to see it by ourselves.
regards

Hi,

I think what's missing is this piece of code:

if(!empty($vars['PRODUCT_DETAILS']))
			$vars['PRODUCT'] = true;

foreach($contactFields as $field){
			$namekey = $field->field_namekey;
			if(!isset($data->element->$namekey)) continue;
			if(empty($data->element->$namekey) && !strlen($data->element->$namekey)) continue;
			$vars['PRODUCT_DETAILS'] .= '<p>'.$fieldsClass->getFieldName($field).': '.$fieldsClass->show($field, $data->element->$namekey, 'admin_email').'</p>';
		}