product review via email Acymailing

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  • Hikaserial Subscription Hikashop Business
3 months 5 days ago #363313

-- HikaShop version -- : 5.1.0
-- Joomla version -- : 5.1.4
-- PHP version -- : 8.1.x

Hello,

We want to start working with Acymailing, but we have a question about it.

We want to send the customer an automatic email 3 days after purchase to assess the purchased product.

My question: is it possible to remove the ordered product from the database and place it within Acymailing? So we can create an email, for example: "Dear [name], you recently made a purchase from us of the product(s) below: [listing product(s)]
We would like to receive your review...etc."

Regards,
Michiel

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3 months 5 days ago #363315

Hi,

AcyMailing has triggers for HikaShop so that you can configure AcyMailing to send an email after a defined period of time after the order is made.

However, AcyMailing doesn't have a tag available to be able to output the list of the products or links to their product page for the review to be done.

I think you should present your case to the AcyMailing support to see if they can add that capability since they are the ones maintaining the integration between AcyMailing and HikaShop.

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2 months 3 weeks ago #363682

Hi,

I hope Michiel also sees this reply as i also purchased acymailing for this and now discover no one i hired can set this up and most freelancers won't even work with acymailing as they all use mailchimp.
It's, i need to say, a very expensive purchase for how little and unintuitive functions acymailing has.

Did you get acymailing to tell you how to set this up?
The time i emailed them they were not helpful at all.

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