Error message AUP

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10 years 3 months ago #177430

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.5
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chrome, Firefox, Safari
-- Error-message(debug-mod must be tuned on) -- : When paying for an item using AlphaUser points

1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h_alpha_userpoints where userid=

I get this error page when I try using AlphaUser Points to pay for an item.

1064
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT points FROM k5h_alpha_userpoints where userid=

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10 years 3 months ago #177433

Hi,

It seems that you're trying to use the AlphaUserPoints plugin provided by TechJoomla.
Please deactivate it and instead use the HikaShop user points payment plugin which is installed by default with HikaShop.
It should hopefully work better.

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10 years 3 months ago #177557

I can't seem to find anywhere a HikaShop user points plugin, is that what it's called?
AUP uses the Hikashop Common Joomla Payment API integration.

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10 years 3 months ago #177558

Hi,

You can see the documentation page:
www.hikashop.com/support/support/documen...57-using-points.html

The plugins "user points" (the hikashop and the hikashoppayment) are include in the commercial editions of HikaShop (essential and business) ; like the older (and deprecated) plugin "HikaShop AlphaUserPoints".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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