Hi,
I read the topic in the akeeba forum, and we had the same problem, we were taking into account only the enabled subscriptions.
But the subscriptions are enabled automatically when their date start, so the confirmed and not enabled subscription were ignored.
Thanks to edit the akeebasubs.php file of the plugin and replace the SQL request from:
$query = 'SELECT * FROM '.hikashop_table('akeebasubs_subscriptions',false).'
WHERE state = '.$db->quote('C').'
AND user_id = '.(int)$user_id.' AND enabled = 1 AND akeebasubs_level_id = '.(int)$level_id.' ORDER BY akeebasubs_subscription_id DESC';
$db->setQuery($query);
To
$query = 'SELECT * FROM '.hikashop_table('akeebasubs_subscriptions',false).'
WHERE state = '.$db->quote('C').'
AND user_id = '.(int)$user_id.' AND akeebasubs_level_id = '.(int)$level_id.' ORDER BY akeebasubs_subscription_id DESC';
$db->setQuery($query);