Send an e-mail receipt once an order is confirmed

Hi,

I just wanted to ask you how can I send an email receipt to the customer AFTER his order is confirmed. Also I have noticed that as a customer I can see this receipt on the front end through the My Account menu, but it doesn't send me this receipt with an automated e-mail.

Thanks a lot.

Hi,

In System > Emails do you have disabled the email "order status notification" ? This is this email which should be sent to the customer after an order is confirmed.

Yes I had checked this out before and it is enabled. I get an e-mail only when an order is created. But I noticed that when I confirm an order and I hit the notify customer button I get that e-mail I want. How can we get this automated without hitting the notify customer button every time?

Thanks in advance.

Sorry for jumping in, wideservices.

First, glad you got it sorted.

Next, trust me, it's a good thing that there's no automation for these emails, except for when an order is created.
Guaranteed, one day you will need to change an order status without the customer knowing, which is when you will appreciate the way it's built now.

I guess the only thinkable alternative could be to have emails sent by default, and a user being able to manually intercept and stop it. But you'll have to admit that a sudden change of behaviour like this in a future version would confuse, and rightfully upset, the many existing HikaShop users.

Anyway, you'll see you get quickly used to hitting the other button.

nicolas wrote: If you want the checkbox activated by default when you change the status of an order in the order details page of the backend, you can edit the file show_general of the view order via the menu Display>Views and change the code:

<input type="checkbox" id="data[notify]" name="data[notify]"/>

to:

<input type="checkbox" id="data[notify]" name="data[notify]" checked="checked"/>

But lousyfool's advice is indeed correct and you might want to keep it as it is by default.

if(isset($this->edit) && $this->edit === true && ($this->vendor->vendor_id == 0 || $this->vendor->vendor_id == 1) && hikamarket::acl('order_edit_notify')) {

if(isset($this->edit) && $this->edit === true && hikamarket::acl('order_edit_notify')) {