Not receiving paypal payment notifications

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.28

Hi. We have been having issues with Paypal Instant payment notifications. I have attached a file that explains it all and we receive an Invalid Transaction from the debug mode. What shall we do about this, had lot's of specialists looking into this and all of them refer me to Hikashop will know about this.

I also added the Plugin config which always been the same.
Also added the Configuration page.

Thanks for checking into this.

I am also having this problem and will be interested to know how to stop the error messages.

I have been trying to research this problem but it's very confusing for a non-technical person.

Hikashop seems to say it is a server problem but my ISP can find no reason why the IPNs are not being received. Paypal has no useful information at all.

Can anyone tell me if there is something I have to set within Paypal?
eg. I found this url in another thread on this forum ( www.hikashop.com/forum/4-how-to/16819-paypal-ipn-setting.html ):
www.mywebsite.com/index.php?option=com_h...pl=component&lang=en
Will this stop the error messages?
Is this something I can switch off in Paypal? Why do I need these instant payment notifications?

Are there any other clues as to whether this is an issue with the server, Paypal or Hikashop??

Thanks for any help!

Hello,
As it's said on the " paypal error documentation " :

When your server receives a notification it needs first to confirm whether this notification comes from your payment gateway and not from someone else tried to validate his order. So there is a mechanism in place to contact a paypal server HikaShop knows as being an official paypal server to confirm that it comes from paypal. If paypal returns an invalid status, it means that the notification didn't come from paypal, so the notification was discarded. You can thus ignore the email you received.

You're issue can be coming from :
- Your server configuration
- Some plugins which are causing some issue to your PayPal plugin
- ...
You should check it and also check you PayPal log.

Here's a good one and a good hint to figure it out... I decided to install Paypal's Express Checkout. Made a transaction and it worked, got the IPN and everything else. Checked the server, checked everything, all to point at the Hikashop Paypal Plugin not working correctly. Anything you guys can do to help out at this point, it really seems that the plugin is not correct ?

We too are now expeirencing this problem - started about 48 hours ago.

No problem with server all has been checked with provider. No changes at all have been made to the site to cause it. Now have recieved confirmation from Paypal that they are aware of the problem

---

Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:

http://www.#############.co.uk/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=118
http://###############/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=paypal&tmpl=component&lang=en&Itemid=118

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

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Am going around in circles trying to get this sorted. Is anybody at Hikashop able to give a clear, easy to understand answer, on how to fix this?

Looks like it I've got to the bottom of it. If it happens to you ask your server provider to check that all connections are being fully processed. My provider on first inspection reported everything was OK but digging in deeper the problem was found.