The category is not seen.

  • Posts: 18
  • Thank you received: 1
2 years 5 months ago #344646

-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.1.5
-- PHP version -- : 7.4

Premise:
Usage: J4.2, HikaShop 4.6.1
I migrated from J3 to J4 and imported from Virtuemart.

I have created a new category.
When creating a new product, the category is not visible.
It only appears if I type in the category name in the box.
Also in this case, the product is saved in the DB but it is not seen in any category in the back-end.

How can this be solved?

Thank you!

Please Log in or Create an account to join the conversation.

  • Posts: 83338
  • Thank you received: 13476
  • MODERATOR
2 years 5 months ago #344648

Hi,

There must be a problem with the category data in the database.
How did you do the import ? With the import in HikaShop ? Or with the import of a third party service ?
Try clicking on the "rebuild" button in the categories listing, it might help.
Also, could you provide a screenshot of your categories listing ?

Please Log in or Create an account to join the conversation.

  • Posts: 18
  • Thank you received: 1
2 years 5 months ago #344678

Hi, I imported everything with HikaShop.
After rebuild the categories works fine.
Thank you very much ️!

Please Log in or Create an account to join the conversation.

Time to create page: 0.055 seconds
Powered by Kunena Forum