New feature logo setting for invoice

  • Posts: 164
  • Thank you received: 6
  • Hikashop Business
2 years 4 months ago #345492

Hello

I can enter an url for a logo and add the CSS (width300px;height48px) for instance (or half these dimensions, original is exactly 300/48) but always get this error message when trying to get invoice from orders:

"Unable to get the size of the image"

Any idea?

Thank you for your help

Jean-Loup


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Last edit: 2 years 4 months ago by jean-loup.

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  • Posts: 4785
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  • MODERATOR
2 years 4 months ago #345497

Hello,

We process a test on our localhost and we weren't able to reproduce your current issue.
So, can you provide these elements in order to allow us to better analyze the issue ?
- Backend access Url link
- Backend user references (with maximum ACL)

Note : Use our Contact us form to provide these references, and don't forget to add an Url to this topic in your message.
Awaiting your returns.
Regards

Last edit: 2 years 4 months ago by Philip.

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  • Posts: 4785
  • Thank you received: 649
  • MODERATOR
2 years 3 months ago #346376

Hello,

Can you try to active your "allow_url_fopen" ?
There are a good chance that your current issue come from this setting that you have to ask to your host.
OR you have an access cpanel modify your php.ini in order to set allow_url_fopen on true.

Awaiting your returns.
Regards

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  • Posts: 164
  • Thank you received: 6
  • Hikashop Business
2 years 3 months ago #346395

Working like a charm!
Thank you

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