Multilingual issues

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  • Hikashop Business
2 years 4 months ago #345536

-- url of the page with the problem -- : jouets.idimweb.net
-- HikaShop version -- : 4.6.2
-- Joomla version -- : 4.2.3
-- PHP version -- : 8.1.11

Hi,

The website I'm building will be available in 2 languages and a visitor should be able to switch from a language to another, displaying the active page in the chosen language.

I have an issue with the Hikashop shop pages of the site: when you switch from US to French, from a category page or a product page, it's all good.
But then if you want to switch back to the US version, it displays a 404 (the URL contains the fr instead of the US).

Any idea what I did wrong and how to fix it?

Thanks in advance

Sandra

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  • MODERATOR
2 years 4 months ago #345538

Hi,

I checked your settings but I'm not sure. Could you provide a FTP access via our contact form so that we could investigate the situation ?
www.hikashop.com/support/contact-us.html

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  • Posts: 159
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  • Hikashop Business
2 years 4 months ago #345552

Hi Nicolas,

I don't know if you did something but now it seems to work as expected.

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2 years 4 months ago #345547

Hi,

Thank you for the access. I was able to do some debugging and understand the problem.
It came from the custom sef name you're using in the URLs for the English language. You've configured to use "us" instead of the default "en" and HikaShop didn't take that into account. I've made a patch to HikaShop to take that into account and it's now working.

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  • Posts: 159
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  • Hikashop Business
2 years 4 months ago #345555

Hi,

I set up us as the site is in American English and not British English.

Thanks a lot for your patch Nicolas.

Sandra

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  • Posts: 159
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  • Hikashop Business
2 years 4 months ago #345572

Hi again,

I'm building 2 other websites in American English and French. US will be the default language.

I presume your fix will be also needed on these 2 sites?

Thanks in advance

Sandra

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  • Posts: 83338
  • Thank you received: 13476
  • MODERATOR
2 years 4 months ago #345573

Hi,

The patch has been added on our end. If you download again the install package of HikaShop on our website, you will get the patch in it.

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