Disable product price defaults

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1 year 10 months ago #350993

-- HikaShop version -- : 4.7.1
-- Joomla version -- : 4

I had a surprise as I was trying to update prices on a newer inistallation of Hiksahop. The price field showed me a series of defaults and I could only choose them. How do I turn that off? I could not find it in the control panel or documentation. It works exactly like a radio field. Of course we don't want that. I'm sure it is a simple thing somewhere if you know where to look. If we input anything other than the default choices, the field blanks out and will not save. Strangely, this frustrating behavior does not affect varriant pricing. There, everything works fine. It only affects product pricing. Which is the most critical thing. I scoured the control panel in search of the place where these default price points are being regulated. Nothing. This is a new one on me.
I appreciate the help.
-Jim Gribble

Last edit: 1 year 10 months ago by jgribble.

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1 year 10 months ago #350996

Hi,

I'm not sure what you mean. Could you provide some screenshots to illustrate the problem ?

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1 year 10 months ago #351005

You may have to come on the site and see for yourself. When I try to enter price, system generates default values. Unless I pick one of them, I can't enter price. Have never encountered this before. Variant pricing isn't affected.
See the issue here jimg57.sg-host.com/administrator/index.p...roduct&task=edit&cid []=1
lgin in here
jimg57.sg-host.com/administrator/index.php
I sent credentials to Hikaship support email.
Am scratching my head.
This is happening across all browsers; cache isn't on but I cleared it anyway.
It is also affecting all products, not just those with variants.
I used CSS to hide price in frontend. That can't be it.
I updated to latest version; that didn't work either.
Here is front end jimg57.sg-host.com/en/buy-boat-lifeline-...ne-stanchions-online
Thank you,
-Jim Gribble

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Last edit: 1 year 10 months ago by jgribble.

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1 year 10 months ago #351013

I got it to work very briefly and then it didn't.
-JG

Last edit: 1 year 10 months ago by jgribble.

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1 year 10 months ago #351014

I see now that I should just be usng "retail price." Not the "restrictions" field. That's where I went wrong. What is that, and how do I use it? Can you refer me to the correct documentation?
Thanks,
-Jim G.

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1 year 10 months ago #351016

Hi,

I'm not sure what you mean ?
The retail price is a display price: en.wikipedia.org/wiki/List_price
You don't want to enter your normal product price in there.
You want to enter it with the + button of the prices listing.
So I'm still not sure what you mean as I have no problem adding a price on your product via the + button and displaying it on the frontend on your website.

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1 year 10 months ago #351017

I can change the "Retail Price" to whatever I want. But it doesn't actually change the price.
The + plus price doesn't work. I am limited to some defaul;t values which appear as a dropdown when you try to enter a number into the price field..The system will accept no custom, values.
No, I've never experienced this before in using Hikashop.
The only way you will understand is to try it for yourself, using the credentials I gave you.
I can't take a screenshot of the dropdown values because as I mouse-exit the field the dropdowns retract.
All my customizations can be found at the end of the custom css file.
The only one not there is in the PHP files where I hid option price in the product options dropdown.
Thank you again,
-Jim G..
The default values which I am being shown in the Price field are 0 35 22 33 70 26. No idea where they are coming from.

Last edit: 1 year 10 months ago by jgribble.

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1 year 10 months ago #351019

I made it work.
This is a quirk of the system.
After entering your price value, you must not click outside the field.,
You must go right to the OK button.
If you don't, the field is blanked out.
So I don't think there is really anything wrong. Just a behavior I need to be aware of.
No need for further investigation.
Thank you again and sorry to have bothered you.
-Jim Gribble

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