Can not delete image on Variants

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  • Thank you received: 3
1 year 3 months ago #356850

-- url of the page with the problem -- : deborahblyth.com/
-- HikaShop version -- : 5.0.0
-- Joomla version -- : 5.0.0
-- PHP version -- : 8.1
-- Browser(s) name and version -- : All
-- Error-message(debug-mod must be tuned on) -- : index.php:1 Uncaught SyntaxError: Unexpected token ':'
at Object.addScript (hikashop.js?v=500:1560:45)
at Object.updateElem (hikashop.js?v=500:1550:20)
at xhr.onreadystatechange (hikashop.js?v=500:1476:8)

Hi, on the variants page, if I try and click the x on an image, it will not delete the photo. Also when I add a photo it takes me to a broken page, see attachment. Looks like some issues.

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1 year 3 months ago #356856

Hi,

This indicates that what the server respond to the action contains invalid HTML / Javascript.
I tried to reproduce the issue on my end and it worked fine, so it's likely coming from another extension.
We'll need a backend access in order to check the response from the server.
Could you provide a backend access via our contact form ?
www.hikashop.com/support/contact-us.html

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