Maybe bug in product page - quantity form

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  • Hikashop Business
4 days 17 hours ago #366641

-- HikaShop version -- : 5.1.5
-- Joomla version -- : 5.2.6
-- PHP version -- : 8.4.5
-- Browser(s) name and version -- : Chrome 135.0.7049.85

Hello!

Perhaps there is a bug on the product page -> in the quantity form. Despite the configured option, the quantity form is not displayed. I only see the button ‘add to cart’, but no quantity form. When I press F5, the quantity form flashes and disappears again.

Does anyone have any ideas?

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4 days 14 hours ago #366645

Hi,

That's because you have the "Synchronized add to cart" setting turned on in the HikaShop configuration:
www.hikashop.com/support/documentation/5...onfig.html#main_cart

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4 days 12 hours ago #366650

nicolas wrote: That's because you have the "Synchronized add to cart" setting turned on in the HikaShop configuration:
www.hikashop.com/support/documentation/5...onfig.html#main_cart


Hm ... not sure. I tested again. I observed the following:

The sync is off (cache cleared).
If I have no products in the cart, then I see the "in the cart" button - but no quantity form.
If I have at least one product in the cart, I see NO "in the cart" button BUT the quantity form.

??

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4 days 13 minutes ago #366653

Hi,

This is the precise behavior which would happen if you have the "Synchronized add to cart" setting turned on in the HikaShop configuration.
I see no other reason for this. Maybe you didn't check the setting of the correct website or something like that ? Please double check.

Now, your website URL is not accessible, so I can't confirm it. I'm just basing myself on what you're saying.

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3 days 22 hours ago #366660

nicolas wrote: Now, your website URL is not accessible, so I can't confirm it. I'm just basing myself on what you're saying.


Oops ... sorry. Just now! :-)

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3 days 22 hours ago #366661

nicolas wrote: Please double check.


I did ... see my screenshot! :-)

Attachments:

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3 days 18 hours ago #366664

Hi,

That's not the correct setting.
The setting on your screenshot is called "Synchronize with currently displayed item when possible" in English:
www.hikashop.com/support/documentation/5...html#display_modules
It has nothing to do with add to cart buttons.
I'm talking about the "Synchronized add to cart" setting:
www.hikashop.com/support/documentation/5...onfig.html#main_cart

The following user(s) said Thank You: Rusty

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  • Posts: 35
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3 days 18 hours ago #366669

nicolas wrote: I'm talking about the "Synchronized add to cart" setting:
www.hikashop.com/support/documentation/5...onfig.html#main_cart


Aaah! I see! Have to learn still a lot of HikaShop! Thanks! :oops:

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