The monthly sales by cancelation not good

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10 years 7 months ago #146523

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,
I noticed that the amount in Sales per month is not good displayed when there is a cancelation.
The same amount is still displayed after a cancelation?
I hope you can help me.
Best regards, Gerard

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10 years 7 months ago #146582

Hi,

How did you configure your report ? Could you do a screenshot of its options ?

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  • Posts: 106
  • Thank you received: 3
10 years 7 months ago #146731

Hi,
I think I see the problem :)
Filter => "order status" => "alle statussen".
I think it must be only "bevestigd"

Is it also possible to do: "alle statussen" - "geannuleerd" - "teruggezonden"
This way there is a direct overview of the payment (I think B)
Thanks for your time,
Best regards, Gerard

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  • Posts: 106
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10 years 7 months ago #146733

I solved it!
I make a selection in the filter.
Thanks, Gerard

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