Statistics Report disappeared

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10 years 4 months ago #160399

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : 3.3.0
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

1) while we change the setting of report "Main Statistics" even if we Save is disappeared (on line version and even on our test version)...
2) How many reports we can configure? now we have 12 reports
3) Can we backup the reports or import/export the reports (not the date, the report template)?
thank you stefano

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10 years 4 months ago #160416

Hi,

1. Version of HikaShop ? If not 2.3.1, please update.
2. There is no limits.
3. You can backup the report by exporting the hikashop table "#__hikashop_widget".

The following user(s) said Thank You: crealab

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10 years 4 months ago #160732

could be nice to have a console function to save and restore the report template

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10 years 4 months ago #160735

our version:
You have the latest stable version of HikaShop Business: 2.3.1

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10 years 4 months ago #160754

Could you enable the Joomla debug mode and set the error reporting to maximum in order to see if an error is returned when saving ?

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