Hikashop DHL Shipping not working

-- HikaShop version -- : HikaShop Business 5.1.3
-- Joomla version -- : 5.2.3
-- PHP version -- : 8.2.27
-- Error-message(debug-mod must be tuned on) -- : Warning: Undefined array key "documents" in /usr/www/users/plugins/hikashopshipping/dhl/dhl.php on line 1187

Warning: foreach() argument must be of type array|object, null given in /usr/www/users/plugins/hikashopshipping/dhl/dhl.php on line 1187

Hello,

I bought the Hikashop DHL Shipping for use it in Germany, but after several tries it’s not working.

For not working i mean that :
- the shipping method I’ve created using the Hikashop DHL Shipping does not show up as option in the cart
- does not transmit/export the data to the DHL portal as it should do.

Activating the full debug, I can see these errors

Warning: Undefined array key "documents" in /usr/www/users/plugins/hikashopshipping/dhl/dhl.php on line 1187

Warning: foreach() argument must be of type array|object, null given in /usr/www/users/plugins/hikashopshipping/dhl/dhl.php on line 1187

Configuring another shipping method with the HikaShop manual shipping plugin, it works fine, so I would exclude issues with the products configuration.

Could anyone help or have experience with the DHL plugin for use in Germany?

Thank you

Thank you for your quick answer and hints

I’ve enabled now only the DHL shipping method and I see again the error “no shipping method is available” with this warning:

Warning: Undefined array key "products" in /usr/www/users/web/plugins/hikashopshipping/dhl/dhl.php on line 597

Warning: foreach() argument must be of type array|object, null given in /usr/www/users/web/plugins/hikashopshipping/dhl/dhl.php on line 597

All the configuration data inside the plugin were correct also before….but is still not working.

I’m searching now for the “payment log file” but can’t find it; could you tell me in which folder is it?

Thanks again

Thank you It seems from the logs that something is wrong with the credentials......I'm investigating

Hi,

I did really many tests and together with DHL support from Germany, and I came out with these results.

Maybe this plugin was developed for another country (?), but to work in Germany it needs:
two additional fields for the authentication
API url is different from the pre-configured
Product codes are also different from the pre-configured

Here in short what is needed for the authentication and the correct API url:

curl --location ' api-eu.dhl.com/parcel/de/shipping/v2 ' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 'grant_type=password' \
--data-urlencode 'client_id=(API's username OK)' \
--data-urlencode 'client_secret=(API's password OK)' \
--data-urlencode 'username=(Missing field username)' \
--data-urlencode 'password=(Missing field password)'

Example of Germany’s products code.

array('key' => 14, 'code' => 'V01PAK', 'name' => 'DHL Paket'),
array('key' => 15, 'code' => 'V53WPAK', 'name' => 'DHL Paket International'),
array('key' => 16, 'code' => 'V54WPAK', 'name' => 'DHL Europaket'),
array('key' => 17, 'code' => 'V62KP', 'name' => 'DHL Kleinpaket'),
array('key' => 18, 'code' => 'V66WPI', 'name' => 'Warenpost International'),

Would it possible to
- add the missing field for the authentication (username and password) ?
- change the API url field (or make it configurable from the user) ?
- change the shipping code (or make them configurable from the user) ?

Thanks again!