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Strange issue with Votes
- bonzomedia
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12 years 11 months ago #128024
by bonzomedia
Strange issue with Votes was created by bonzomedia
I staged a new website and voting was working perfectly. After packaging it up with Akeeba and installing onto the live server the Voting function is no longer working. Clicking on the voting stars does not display the "To validate your vote, complete a comment below... " message to appear and entering the email address and a comment and then clicking the Send a comment button does nothing.
I'm mystified as to why it worked on the staging server and not on the live server. I have tried installing the JQuery Easy plug-in but this makes no difference (currrently disabled).
Staging site product URL : staging1.bonzomedia.co.uk/index.php?opti...=penguins&Itemid=112
Live site product URL : www.penguinpacks.com/index.php?option=co...=penguins&Itemid=112
Any ideas please?
Thanks
I'm mystified as to why it worked on the staging server and not on the live server. I have tried installing the JQuery Easy plug-in but this makes no difference (currrently disabled).
Staging site product URL : staging1.bonzomedia.co.uk/index.php?opti...=penguins&Itemid=112
Live site product URL : www.penguinpacks.com/index.php?option=co...=penguins&Itemid=112
Any ideas please?
Thanks
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12 years 11 months ago #128035
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Strange issue with Votes
Hi,
First, I will recommend you to update HikaShop to the latest version : 2.2.2
www.hikashop.com/support/documentation/5...ashop-changelog.html
Regards,
First, I will recommend you to update HikaShop to the latest version : 2.2.2
www.hikashop.com/support/documentation/5...ashop-changelog.html
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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- bonzomedia
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12 years 11 months ago #128046
by bonzomedia
Replied by bonzomedia on topic Strange issue with Votes
No, that's not the issue - as stated before, it was working perfectly on the staging server (not a localhost) and stopped working when unpacked and installed onto another webhost.
I've upgraded to 2.2.2 and see no difference - it's still broken...
I've upgraded to 2.2.2 and see no difference - it's still broken...
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12 years 11 months ago #128088
by Xavier
Replied by Xavier on topic Strange issue with Votes
Hi,
It seems that you don't have the latest version of the view "vote / mini".
Thanks to check in that view through the menu Display > Views if you have the following code inside:
It seems that you don't have the latest version of the view "vote / mini".
Thanks to check in that view through the menu Display > Views if you have the following code inside:
Code:
<input type="hidden" id="hikashop_vote_ok_<?php echo $hikashop_vote_ref_id;?>" value="0"/>
<input type="hidden" id="vote_type_<?php echo $hikashop_vote_ref_id;?>" value="<?php echo $type_item; ?>"/>
<input type="hidden" id="hikashop_vote_user_id_<?php echo $hikashop_vote_ref_id;?>" value="<?php echo $hikashop_vote_user_id;?>"/>
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12 years 11 months ago - 12 years 11 months ago #128126
by bonzomedia
Replied by bonzomedia on topic Strange issue with Votes
Xavier,
I've just checked vote / mini.php and the header indicates version 2.2.0
I've just checked vote / mini.php and the header indicates version 2.2.0
Code:
<?php
/**
* @package HikaShop for Joomla!
* @version 2.2.0
* @author hikashop.com
* @copyright (C) 2010-2013 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
*/
defined('_JEXEC') or die('Restricted access');
?><?php
JHTML::_('behavior.tooltip');
$row = & $this->rows;
$vote_enabled = $row->vote_enabled;
if ($vote_enabled == 1) {
$hikashop_vote_average_score = $row->hikashop_vote_average_score;
$hikashop_vote_average_score_rounded = $row->hikashop_vote_average_score_rounded;
JRequest::setVar("rate_rounded",$hikashop_vote_average_score_rounded);
$hikashop_vote_total_vote = $row->hikashop_vote_total_vote;
$hikashop_vote_nb_star = $row->hikashop_vote_nb_star;
JRequest::setVar("nb_max_star",$hikashop_vote_nb_star);
$type_item = $row->type_item;
$hikashop_vote_ref_id = $row->vote_ref_id;
$main_div_name = $row->main_div_name;
$hikashop_vote_user_id = hikashop_loadUser();
$listing_true = $row->listing_true;
$select_id = "select_id_".$hikashop_vote_ref_id;
if($main_div_name != '' ){
$select_id .= "_".$main_div_name;
}else{
$select_id .= "_hikashop_main_div_name";
}
?>
<input type="hidden" id="hikashop_vote_ok" value="0"/>
<input type="hidden" id="vote_type" value="<?php echo $type_item; ?>"/>
<input type="hidden" id="hikashop_vote_ref_id" value="<?php echo $hikashop_vote_ref_id;?>"/>
<input type="hidden" id="hikashop_vote_user_id" value="<?php echo $hikashop_vote_user_id;?>"/>
<div class="hikashop_vote_stars">
<select name="hikashop_vote_rating" style="display: none;" class="chzn-done" id="<?php echo $select_id;?>">
<?php
for ($i = 1; $i <= $hikashop_vote_nb_star; $i++) {
echo '<option value="' . $i . '">' . $i . '</option>';
}
?>
</select>
<script type='text/javascript'>
window.addEvent('domready', function() {
var rating = new hikashop_ratings(document.getElementById('<?php echo $select_id;?>'), {
id : 'hikashop_vote_rating_<?php echo $type_item; ?>_<?php echo $hikashop_vote_ref_id;?>_',
showSelectBox : false,
container : null,
defaultRating : <?php echo $hikashop_vote_average_score_rounded; ?>
});
});
</script>
<span class="hikashop_total_vote" >
<?php echo JHTML::tooltip($hikashop_vote_average_score.'/'.$hikashop_vote_nb_star, JText::_('VOTE_AVERAGE'), '', ' '.$hikashop_vote_total_vote.' ');
if ($hikashop_vote_total_vote > 1) {echo " Reviews";} else echo " Review";
?>
</span>
<span id="hikashop_vote_status_<?php echo $hikashop_vote_ref_id;?>" class="hikashop_vote_notification_mini"></span>
</div>
<div class="clear_both"></div>
<br/>
<?php
}
?>
Last edit: 12 years 11 months ago by bonzomedia. Reason: correction
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12 years 11 months ago #128128
by Xavier
Replied by Xavier on topic Strange issue with Votes
The latest version is 2.2.2 and some changes have been made in that view.
Thanks to update that view by saving your changes in an external file, then click on the dustbin in the views listing.
Thanks to update that view by saving your changes in an external file, then click on the dustbin in the views listing.
The following user(s) said Thank You: bonzomedia
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12 years 11 months ago #128130
by bonzomedia
Replied by bonzomedia on topic Strange issue with Votes
Xavier,
That's great, it's fixed that issue, thank you.
Still puzzled why it worked on the staging site and not the live site as I'm sure that I did not make any customisations to mini.php!
Anyway, thanks again!
That's great, it's fixed that issue, thank you.
Still puzzled why it worked on the staging site and not the live site as I'm sure that I did not make any customisations to mini.php!
Anyway, thanks again!
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