Charchterisitc showing as an option on product page

-- url of the page with the problem -- : www.casesmithcustoms.com
-- HikaShop version -- : 5.1.5
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.10
-- Browser(s) name and version -- : chrome

I was told, and apparently lied to, that I needed to create 2 variants for my products and fill in all the weights and sizes for shipping, which wass a ton of work but fine.

NOW the product page shows one of the characteristics as an option for customers to see. a duplicate of an option I already have. ALSO now the add to cart, add to wishlist and quantity buttons are GONE! from my products page and i am LOSING! sales.

I was told and i assume lied to that business upgrade would fix this. IT DID NOT.


I need help, asap, immediately and right now>

Sorry, I spent 12 hours working on my site and trying to redo things and lost my mind.

I was able to place some code in the index.php file and fix it. But I was told before that that a business upgrade would have a option "Display limited to the variants"" which would keep the dropdown of characteristics off my page.

I upgraded Business just for this but the option was never there after looking for it forever I had to give up.

IOs there such an option or way to hide characteristics dropdowns from front end view? Like I said, I resolved it with code finally. But it wasn't fun as I really don't know what I am doing and was losing my mind.

Thanks for the prompt help.

Yes, I believe so.

I already have options running through characteristics and variants with no problem.

I decided to redo my shipping , but my products can change size and weights though 2 options/variant - height through "rack sapce" option and depth through" depth option.

both of these are always used by a customer - 3u(rack space) by 16" (depth) or 3u x 12" or 6u x10" and so on.

So I created the variants for those 2 which gave me 72 variants to add the exact weight and dimensions for each which is great. But it puts the drop down visible on my site to the customer. I already have them there as options. I just need this for the shipping api totals.

I bought "business" just because when I ran into this problem I was told what I wanted could be done but only with Business so I upgraded only to find the option not there.

I ended up coding something that works and removed the dropdowns from the front end view.

I assume then the only other option would be to let the front end show the variants and take those drop downs off of my "options" that are already there.

Regardless I spent way to long on this the last 2 days and bought business in a panic than found out after I bought it that the feature I wanted/needed wasn't there.

Thanks for the help,