FedEx : HikaShop shipping plugin

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12 years 1 month ago #76184

Hi, I updated hika to 2.0 and now the plugin has a save button again.

However, I still get the error:

FEDEX Authentication Failed
No shipping method found

Can you please look at my screen shot and see if there's something missing? According to fedex, they don't use API Key anymore.

Thanks

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12 years 1 month ago #76384

Hi,

"FEDEX Authentication Failed" means that the authentication information (account number, meter id, api key, password) is incorrect or partly missing.

Here is a link which clearly explain what each of these fields are for:
kb.modularmerchant.com/fedex-integration-a669.php

I can see that your meter id field is empty which should not be the case. Regarding the api key/password, I'm not sure but what I can say is that we didn't do any certification process with FedEx.

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11 years 10 months ago #87860

I have read through this thread several times now. I have been able to correct many issues using the information from here. I am now getting the error message: "No shipping method found" with the FedEx Shipping plugin. Any help is greatly appreciated. Thanks.

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11 years 10 months ago #87956

Hi,

Can you follow the FAQ and tell me if it solves your problem ?

The following user(s) said Thank You: signsasrx

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11 years 10 months ago #88021

Mohamed, I just went through the FAQ. That was helpful, thank you. I was able to fix most of the problems I was having.

Now that I have the shipping methods showing, I am getting the following error message:

"This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery. There are no valid services available."

Any advice on how to correct this error message? Thanks.

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11 years 10 months ago #88068

Can you show me how did you configured your shipping method through some screenshots ?

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11 years 10 months ago #89558

is this the plugin that's included with hikashop?

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11 years 10 months ago #89753

The latest version of the plugin is included in HikaShop.

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11 years 10 months ago #89927

my fedex plugin only shows up on lighter products. started another thread but i think this is the place it should be. site is globalenginesales.com
shipping method fedex shows up on the engine heads that are like 20-50 pounds but if you put an engine in the cart thats 250-350 pounds i get no shipping method found. cant get ups to show on any product either. though i'm guessing there's a ups plugin thread i should go find. i could really use some help i'm supposed to be at work with this working tomorrow morning. i'm freaking out.

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11 years 10 months ago #89931

what does it mean when i go to zones, then select shipping zones and theres nothing there? though this cant be the issue as the fedex plugin will show on the engine heads. i'm losing my mind :(

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11 years 10 months ago #89932

now i'm getting this

Packaging type missing or invalid .
This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery.


but it's not showing a fedex option

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11 years 10 months ago #89934

doh, had checked fedex box. ok now it shows

This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery.
There are no valid services available.


even after i selected fedex

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11 years 10 months ago #89935

mind you i cant get anything but store pickup to show on the larger items

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11 years 10 months ago #89954

any chance this is being caused by not having dimensions set?

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11 years 10 months ago #89956

i'm also getting this

This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery.
There are no valid services available.

even though it's already got fedex selected

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11 years 10 months ago #89959

if someone could look at my settings i'd love ya forever :woohoo: been mucking with this all week and i'm all out of ideas :(

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11 years 10 months ago #90084

so i'm looking at my zencart shop and how it attains a quote without the weight restrictions. seems it breaks the larger items into several smaller packages.

FedEx (8 x 48.13lbs) (Ground Home Delivery (1 day)) $165.60
Shipping by Quote (Still to be determined.) $0.00
Store Pickup (Walk In) $0.00
United Parcel Service (8 x 48.13lbs) (Ground) $191.12


any way i can do this with your system?

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11 years 10 months ago #90114

please?

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11 years 10 months ago #90254

Hi,

The Fexed plugin does not handle heavy packages. It has not been implemented in the plugin at all by the 3rd party developer who did it.

There is no easy way to add it.
It would require to implement it in the FedEx plugin.

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11 years 10 months ago #92131

We are using the Fedex connection on this site: www.endodispo.com/ .

The site is because of this very slow and giving errors like attached file.

What can be wrong?

Jan

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